IT Hours of Operation

MediaTech Hours*

MediaTech helpdesk May-August 2024 hours

Anytime the Library building is closed during our hours, MediaTech service will be remote only.

MediaTech has a number of remote assistance options for the community.  

  • Online Portal (help articles, enter and view service requests, "chat" during business hours)
  • Phone:  401-254-6363
  • Email:  mediatech@rwu.edu

IT services to classrooms and events is available Monday-Thursday 7:30am-8pm and Friday 7:30am-4:30pm during the academic year.

*Please note that hours may change due to unforeseen circumstances including, but not limited to, extreme weather, school delays, pandemic-related issues, or school closings.